Terms of Business

These Terms of Business (“Terms”) govern all quotations, proposals, purchase orders, sales contracts, invoices, products, and services provided by 2X Technology Inc. (“2X Technology”, “we”, “our”, or “us”) to any customer (“Customer” or “you”), unless otherwise agreed in writing.

1. Definitions

Unless the context otherwise requires:

Agreement means these Terms together with any Quotation, Proforma Invoice, Purchase Order, Sales Contract, Order Confirmation or other written agreement accepted by both parties.

Customer means any individual, company or organization purchasing Products or Services from 2X Technology.

Products means any goods, equipment, components, prototypes, tooling, packaging, spare parts or other tangible items supplied by 2X Technology.

Services include, but are not limited to:
Product sourcing
Supplier identification
Factory audits
Product development
Engineering support
Prototype management
Quality inspection
Production monitoring
Supply chain management
Logistics coordination
Compliance consulting
Export assistance
Any other consulting or technical services provided by 2X Technology.

Supplier means any manufacturer, subcontractor or service provider engaged by 2X Technology.

2. Scope

These Terms apply to every quotation, proposal, purchase order, invoice, sales contract and transaction involving Products or Services supplied by 2X Technology.

If any Sales Contract contains provisions inconsistent with these Terms, the Sales Contract shall prevail only with respect to those specific provisions.

3. Quotations

Unless otherwise stated in writing:
all quotations are non-binding;
quotations are subject to supplier availability;
quotations are subject to changes in raw material costs, freight charges, exchange rates, taxes and government regulations.

A quotation does not constitute acceptance of an order.

4. Orders

An order becomes binding only after 2X Technology issues written acceptance in the form of any of the following:
Order Confirmation
Proforma Invoice
Sales Contract
Purchase Order Acknowledgement
Email confirmation from an authorized representative

5. Prices

Unless otherwise stated:
prices are quoted in United States Dollars (USD);
prices exclude taxes, duties, customs charges and bank fees;
prices exclude testing, certification or laboratory costs unless specifically included.

If significant increases occur in supplier pricing, freight costs, exchange rates or government charges before production begins, 2X Technology may revise the quoted price after notifying the Customer. The Customer may cancel the order before production begins if the revised price is unacceptable.

6. Payment Terms

Payment terms shall be specified in the applicable quotation or sales contract.

Unless otherwise agreed:
all invoices are payable within seven (7) calendar days;
payments shall be made by wire transfer to the designated bank account of 2X Technology;
all bank charges incurred outside China or Hong Kong shall be borne by the Customer;
payments shall be be made in full without deduction or set-off.

2X Technology reserves the right to suspend production or shipment until overdue payments have been received.

7. Currency

Unless otherwise agreed, all prices, invoices and payments shall be made in United States Dollars (USD). Exchange rate fluctuations after quotation may result in price adjustments before production commences.

8. Customer Responsibilities

The Customer shall provide:
complete product specifications;
drawings;
CAD files;
artwork;
trademarks;
intellectual property;
compliance requirements;
regulatory requirements;
packaging requirements;
labeling instructions;
delivery instructions;
technical documentation necessary for production.

The Customer is solely responsible for ensuring that supplied information is accurate and complete. Any delay caused by incomplete information shall extend delivery schedules accordingly.

9. Product Specifications

Products shall be manufactured in accordance with the specifications approved by the Customer.

The Customer is responsible for reviewing and approving:
engineering drawings;
prototypes;
samples;
color standards;
packaging artwork;
production specifications.

Once approved, production shall proceed based on the approved version. Changes requested after approval may result in additional costs and revised delivery schedules.

10. Compliance and Certification

Unless expressly agreed otherwise, the Customer is responsible for determining all legal, regulatory and certification requirements applicable to Products in the destination country. Such requirements may include:
CE
FCC
UL
CSA
ETL
UKCA
RoHS
REACH
FDA
NSF
Proposition 65
or any other applicable certification.

Where requested, 2X Technology may coordinate testing and certification through qualified third-party laboratories at the Customer’s expense.

11. Quality Assurance

2X Technology shall use commercially reasonable efforts to ensure that all Products supplied under the Agreement conform to the specifications approved by the Customer.

Where agreed in writing, 2X Technology may provide one or more of the following quality assurance services:
Supplier qualification and evaluation
Factory audits
First Article Inspection (FAI)
In-process production inspections
Pre-Shipment Inspection (PSI)
Loading supervision
Product testing
Quality reporting

Unless expressly stated in the Agreement, quality inspection services do not constitute a guarantee that every Product is free from defects. Inspection is performed on a sampling basis in accordance with the agreed inspection standard or, where none is specified, generally accepted industry practices.

12. Inspection and Acceptance

The Customer shall inspect the Products promptly upon delivery.

Unless otherwise agreed in writing, any claim relating to shortages, visible damage, or non-conformity must be submitted in writing within seven (7) calendar days after delivery. The claim shall include reasonable supporting evidence, including photographs, inspection reports, videos, or other relevant documentation. Failure to notify 2X Technology within this period shall constitute acceptance of the Products.

Acceptance does not affect the Customer’s rights in respect of latent defects that could not reasonably have been discovered during the inspection period, provided such defects are reported promptly after discovery.

13. Delivery and Incoterms®

Delivery terms shall be governed by the latest version of Incoterms® published by the International Chamber of Commerce (ICC), unless otherwise specified in the applicable quotation or sales contract.

Unless otherwise agreed in writing:
delivery dates are estimates only;
time shall not be of the essence;
partial shipments are permitted;
shipments may be made from multiple manufacturing facilities.

2X Technology shall make commercially reasonable efforts to meet estimated delivery dates but shall not be liable for delays caused by circumstances beyond its reasonable control.

14. Transfer of Risk and Title

Risk of loss or damage shall transfer in accordance with the agreed Incoterm.

Title to the Products shall remain with 2X Technology until payment has been received in full.

Until title passes, the Customer shall:
keep the Products properly stored;
maintain adequate insurance;
not pledge or otherwise encumber the Products.
Retention of title shall not affect the transfer of risk under the applicable Incoterm.

15. Shipping and Logistics

Unless otherwise agreed, transportation arrangements shall be made in accordance with the agreed Incoterm.

Freight charges, customs duties, import taxes, storage fees, demurrage, detention charges, destination handling charges, and similar expenses shall be allocated in accordance with the applicable Incoterm.

The Customer is responsible for ensuring that the Products may be legally imported into the destination country.

2X Technology strongly recommends that the Customer obtain adequate cargo insurance for every shipment unless insurance is expressly included in the Agreement.

16. Product Changes

2X Technology reserves the right to make reasonable modifications to manufacturing processes, components, materials, or packaging where such changes:
improve quality;
improve reliability;
improve manufacturability;
address supplier discontinuation;
comply with applicable laws or regulations.

Where a proposed change materially affects product performance, appearance, function, certification, or compatibility, 2X Technology shall notify the Customer before implementation whenever reasonably practicable.

17. Customer-Supplied Materials

Where the Customer supplies drawings, tooling, molds, software, artwork, trademarks, packaging designs, components, or other materials, the Customer warrants that it has all necessary rights to authorize their use.

The Customer shall indemnify and hold harmless 2X Technology against any claims arising from infringement of intellectual property rights resulting from Customer-supplied materials.

2X Technology shall not be responsible for verifying the ownership or validity of Customer intellectual property.

18. Tooling, Molds and Production Equipment

Unless otherwise agreed in writing:
tooling purchased entirely by the Customer shall remain the property of the Customer.

Customer-owned tooling shall be maintained with reasonable care while in the possession of 2X Technology or its approved suppliers. Routine maintenance costs may be charged where specified in the Agreement.

Tooling shall not be transferred to another manufacturer without settlement of all outstanding amounts due to 2X Technology.

19. Intellectual Property

Each party shall retain ownership of its pre-existing intellectual property.

Unless otherwise agreed in writing:
the Customer retains ownership of all intellectual property supplied by the Customer;
2X Technology retains ownership of all manufacturing know-how, production methods, process improvements, and proprietary systems developed independently by 2X Technology.

Where new intellectual property is created specifically for the Customer under a paid development project, ownership shall be determined by the applicable development agreement or sales contract.

Neither party shall use the other party’s trademarks, trade names, logos, or copyrighted materials without prior written consent.

20. Confidentiality

Each party agrees to keep confidential all non-public information received from the other party in connection with the Agreement.

Confidential Information includes, without limitation:
product designs;
engineering drawings;
specifications;
quotations;
pricing;
supplier information;
manufacturing processes;
business plans;
customer lists;
financial information;
software;
prototypes;
trade secrets.

Each party shall use Confidential Information solely for the purpose of performing the Agreement.

The confidentiality obligations shall survive for five (5) years following termination of the Agreement, except for trade secrets, which shall remain confidential for as long as they qualify as trade secrets under applicable law.

21. Subcontracting

2X Technology may engage qualified subcontractors, manufacturers, laboratories, freight forwarders, or service providers to perform part of its obligations under the Agreement.

2X Technology shall remain responsible for coordinating the performance of such subcontractors but shall not be liable for delays or failures caused by subcontractors where such delays or failures arise from events beyond the reasonable control of 2X Technology.

Where confidential Customer information is shared with subcontractors, 2X Technology shall use commercially reasonable efforts to ensure that appropriate confidentiality obligations are in place.

22. Limited Warranty

Unless otherwise agreed in writing, 2X Technology warrants that Products supplied under the Agreement shall substantially conform to the agreed specifications at the time risk passes to the Customer.

This warranty does not cover defects resulting from:
improper storage;
misuse;
improper installation;
unauthorized modification;
normal wear and tear;
accidents;
neglect;
use outside the intended operating conditions;
failure to follow operating instructions.

The Customer’s exclusive remedy shall be, at the sole discretion of 2X Technology:
repair;
replacement; or
refund of the purchase price of the affected Products.

This warranty is exclusive and replaces all other warranties, whether express, implied, statutory, or otherwise, including any implied warranties of merchantability or fitness for a particular purpose, to the fullest extent permitted by applicable law.

Contact Info:

Harry
Tel & WhatsApp: +86-139 2335 9751
Email & Teams: wangzhenroots@163.com
Address: Room 202, Building 2, 100 Zhenhua Rd, Sanxiang, Zhongshan, Guangdong 528463, China

© 2026 2X Technology Inc. All rights reserved.

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