Privacy Policy

Your privacy is of the utmost importance to us! Any & everything that you share with us will remain strictly private - we do not share or sell information to third parties, nor use your personal information for any reason other than your intended use.

1. Introduction

At 2X Technology Inc. (”2X Technology”, “we”, “our”, or “us”), we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you visit our website, communicate with us, request our services, or otherwise interact with us.

By using our website or providing your personal information, you acknowledge that you have read and understood this Privacy Policy.

This Privacy Policy should be read together with our Terms of Business.

[Back to Top]

2. Scope

This Privacy Policy applies to all personal information collected through:

  • our website;

  • email communications;

  • online enquiry forms;

  • quotations and project enquiries;

  • supplier applications;

  • customer service interactions;

  • business meetings;

  • telephone conversations;

  • trade exhibitions and industry events.

This Privacy Policy does not apply to third-party websites that may be linked from our website.

[Back to Top]

3. Information We Collect

Depending on how you interact with us, we may collect the following categories of information.

Personal Information
Name
Company name
Job title
Email address
Telephone number
Country or region
Shipping and billing information

Business Information
We may collect information relating to your business, including:
Product requirements
Technical specifications
Drawings
Bills of materials (BOM)
Manufacturing requirements
Compliance requirements
Purchasing history
Project information

Website Usage Information
When you visit our website, we may automatically collect certain technical information, including:
IP address
Browser type
Operating system
Device information
Pages visited
Time spent on pages
Referring website
Date and time of access

This information is generally used for website administration, security, and analytics.

[Back to Top]

4. How We Use Your Information

We use personal information only for legitimate business purposes, including:
responding to enquiries;
preparing quotations;
providing sourcing and manufacturing services;
communicating regarding projects and orders;
arranging inspections and logistics;
providing customer support;
improving our website and services;
complying with legal obligations;
protecting our legal rights.

We do not sell your personal information to third parties.

[Back to Top]

5. Cookies and Analytics

Our website may use cookies and similar technologies to improve user experience and understand how visitors use our website.

Cookies help us:
remember user preferences;
improve website performance;
analyse website traffic;
identify technical issues.

Most web browsers allow cookies to be disabled or deleted. However, disabling cookies may affect certain website functionality.

Where required by applicable law, we will obtain your consent before placing non-essential cookies on your device.

[Back to Top]

6. Marketing Communications

If you choose to subscribe to our newsletters or marketing communications, we may occasionally send information about:
company news;
new services;
industry insights;
product updates;
exhibitions and events.

You may unsubscribe at any time by following the unsubscribe instructions included in our emails or by contacting us directly.

We will respect your communication preferences.

[Back to Top]

7. Sharing of Information

We treat your information as confidential.

We may share information only where reasonably necessary with:
manufacturing partners involved in your project;
logistics providers;
inspection companies;
testing laboratories;
payment service providers;
professional advisers;
information technology service providers;
government authorities where required by law.

We require third-party service providers to use your information only for the services they provide on our behalf and to protect it appropriately.

[Back to Top]

8. International Data Transfers

Because 2X Technology provides international sourcing and supply chain services, your information may be processed or transferred between Hong Kong, Mainland China, and other countries where our suppliers, logistics partners, or service providers operate.

We take reasonable measures to ensure that personal information remains protected during such transfers.

[Back to Top]

9. Data Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, misuse, or loss.

These measures may include:
secure communication systems;
restricted access to information;
password protection;
periodic security reviews;
employee confidentiality obligations.

While we strive to protect personal information, no method of electronic transmission or storage can be guaranteed to be completely secure.

[Back to Top]

10. Data Retention

We retain personal information only for as long as reasonably necessary to:
provide our services;
comply with legal obligations;
resolve disputes;
enforce our agreements;
maintain business records.

When information is no longer required, it will be securely deleted or anonymized where reasonably practicable.

[Back to Top]

11. Your Privacy Rights

Subject to applicable law, you may have the right to:
request access to your personal information;
request correction of inaccurate information;
request deletion of personal information;
object to certain processing activities;
withdraw consent where processing is based on consent;
request that we restrict certain processing activities.

Requests will be handled within a reasonable period and in accordance with applicable law.

[Back to Top]

12. Third-Party Websites

Our website may contain links to third-party websites for your convenience.

These websites operate independently from 2X Technology and maintain their own privacy practices.

We are not responsible for the content, security, or privacy practices of third-party websites. We encourage you to review their privacy policies before providing any personal information.

[Back to Top]

13. Children’s Privacy

Our website and services are intended for business users and are not directed toward children.

We do not knowingly collect personal information from individuals under the age of 16.

If we become aware that such information has been collected inadvertently, we will take reasonable steps to delete it promptly.

[Back to Top]

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business operations, technology, or applicable laws.

The latest version will always be published on our website together with its effective date.

Continued use of our website after any update constitutes acceptance of the revised Privacy Policy.

[Back to Top]

15. Contact Us

If you have any questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us through the contact information provided on our website.

We will make reasonable efforts to respond to your enquiry promptly.

[Back to Top]

Contact Info:

Harry
Tel & WhatsApp: +86-139 2335 9751
Email & Teams: wangzhenroots@163.com
Address: Room 202, Building 2, 100 Zhenhua Rd, Sanxiang, Zhongshan, Guangdong 528463, China

© 2026 2X Technology Inc. All rights reserved.

Follow us: